Torbie tracks orders, handles returns questions and recommends products — 24/7, connected to your store, so shoppers never wait.
Answers order-status questions by number or the customer's email — pulled live from Shopify, WooCommerce or your own system.
Explains your policy and starts the process, escalating to a human when a decision is needed.
Answers sizing, stock and shipping questions from your catalogue and FAQs.
Live data, safely
Torbie connects to what you already run and answers with real, live data — while only ever seeing the exact fields you allow. Everything else is denied by default.
Yes — a Shopify template lets Torbie look up orders by number or email in minutes. WooCommerce and generic REST are supported too.
Never. Torbie only reads the exact fields you allow (like status and tracking). Everything else is denied by default.
Placeholder testimonials — replace with real quotes.
"Torbie answered most of our chats from day one — our inbox is finally calm."
"Setup took ten minutes and it just works. Customers love the instant replies."
"Our team finally sleeps — the AI covers nights and captures every lead."
Start free today. Your AI agent is live before your coffee gets cold.
No credit card required · 30-day trial · Cancel anytime
