Torbie
SaaS

Deflect support tickets, keep customers happy

Torbie answers product and billing questions from your docs, checks account status via your API, and escalates the rest to your team.

Torbie AI chat helping a saas business

Docs-trained

Crawls your help centre and answers from it — accurately, with honest "I don't know" when needed.

Account lookups

Checks plan or subscription status via a secure, allowlisted connector.

Smart escalation

Hands complex issues to your team with full context and an AI-written summary.

Live data, safely

Answers from your real systems

Torbie connects to what you already run and answers with real, live data — while only ever seeing the exact fields you allow. Everything else is denied by default.

Three glossy 3D data nodes connected by glowing secure data ribbons

SaaS — common questions

Yes — build a connector to your API and Torbie answers with live account data, only the fields you allow.

It resolves common questions instantly and escalates the rest, so your team focuses on the hard ones.

Everything you need, built in

Loved by SaaS teams

Placeholder testimonials — replace with real quotes.

★★★★★

"Torbie answered most of our chats from day one — our inbox is finally calm."

Alex R.
Founder, SaaS
★★★★★

"Setup took ten minutes and it just works. Customers love the instant replies."

Jordan M.
Owner, E-commerce
★★★★★

"Our team finally sleeps — the AI covers nights and captures every lead."

Priya S.
Manager, Hospitality

Ready to help your saas customers?

Start free today. Your AI agent is live before your coffee gets cold.

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